Your vehicle is damaged... and you are counting on insurance to help pay for the repairs. Here are some questions and answers about the auto claim settlement process.

Click on a question below:

Can I take my car to the repair shop of my choice?

Does my insurance company have the right to inspect my vehicle?


Am I responsible for obtaining more than one estimate?

Can the repair shop I select adjust its estimates and charges to absorb the deductible required by my insurance company?

Can I have my vehicle repaired with original equipment parts…and will the insurance company pay for them?

What is the difference between “betterment” and “depreciation”?